faq

Here we leave you some of the most common doubts about the rental of storage rooms. If your question is not listed, do not hesitate to contact us to resolve it

Who will have access to my storage room?

Only you and the people you authorize. You can leave the key or the access code of your storage room to a family member or an employee, or to us if you need any of our goods and/or parcel collection services.

What if I my stuff doesn't fit when I get to my storage room?

No problem! Once you arrive, you can always choose another storage room that fits more to the content you need to deposit.

It is possible to change to other sizes?

Once you rent your storage room, you can expand or reduce the size when you need it. Just notify our staff or contact us to initiate the change.

Do you have a cleaning service?

Every day our cleaning staff ensures that the facilities are in perfect condition, clean and disinfected.

What documentation do I need to rent a self-storage unit?

You just need to bring us your ID or NIE, account number and a list of people authorized to enter your storage room. If you are a company, we also need your tax data to be able to issue your invoices.

How long in advance do I have to give notice to leave my storage room?

You have to give us 30 days notice to leave the storage room if your contract is for unlimited time. If you have a departure date, there is no minimum stay.

Do I need to pay a deposit?

Yes. We will charge you the equivalent of a month’s rent without VAT, which we will return when you leave the center, after checking that everything is in perfect condition.

Is the content of the storage room secured?

Yes. All our contracts include free basic content insurance, although you can also extend your insurance with a small additional cost per month.

SPACE ISSUES?
WE CAN HELP!

Do you have any questions? You can always take a look to our FAQ section

GET IN TOUCH

+34 676 100 178 | info@easyboxtrasteros.es

LOCATIONS

BENALMÁDENA : Avda. Gamonal, 12 (Edificio Júpiter)

BENALMÁDENA : Avda. Retamar, 69 (CC Altos del Higuerón, Planta -2)

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